Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#583181 01/12/15 07:53 PM
Joined: Jan 2015
Posts: 3
Member
OP Offline
Member
Joined: Jan 2015
Posts: 3
Hi Guys
Im installing a 7100 with AA and the customer wants the calls if not answered or they wish to hold to record a greeting until an operator answers the call.
they want their MOH to play while they are waiting.
I know how to set up the AA but it is the call waiting im having a problem with.
If anyonr can help i would be very greatful.

Tony

Atcom VoIP Demo
VoIP Demo
Joined: Jan 2015
Posts: 3
Member
OP Offline
Member
Joined: Jan 2015
Posts: 3
Sorry Guys if I am not clear on this.

The call comes into the AA they can select 1 to leave a message or
hold for an operator , while they are holding they will the customers MOH abd then here a message that the customer has recorded saying that their call is important and to please hold.

It is this that I am having a problem with.
Please help.


Tony

Joined: Sep 2013
Posts: 33
Member
Offline
Member
Joined: Sep 2013
Posts: 33
turn on transfer MOH and send the call to another message if not answered after so many rings.

Joined: Jan 2015
Posts: 3
Member
OP Offline
Member
Joined: Jan 2015
Posts: 3
Thanks for that all sorted.

Joined: Jun 2005
Posts: 574
Member
Offline
Member
Joined: Jun 2005
Posts: 574
You could have used UCD to give messages


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,782
Members49,647
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Florencio, HtownDan, Kerry2362, Lorena Catalan, SWB, telecom5000, Tex Tel Marine
Newest Members
Carl Arnold, Marjan Shaw, KoolBreeze, PhoneGuy827, julesm
49,646 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 10
Who's Online Now
3 members (RATHER BE FISHING, nortelvoip, Yoda), 59 guests, and 23 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5