web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#583762 01/25/15 01:04 PM
Joined: May 2006
Posts: 117
Member
Member
Offline
Joined: May 2006
Posts: 117
Is there a way to forward any calls that come to my ext to an external number. I have a BCM50 and no lines ring on my phone but all lines appear. All are answered by attendant.
Thanks Rick

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Rick426 #583763 01/25/15 02:38 PM
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
Former Moderator-Nortel
Offline
Joined: Dec 2003
Posts: 2,086
Just use the Feature 4 + Destination code + Phone number.

System must be programmed to use Destination Codes instead of Line Pool Codes.
And you phone enabled for it.


If CON is the opposite of PRO
Then what is the opposite of Progress?
NTlayoff #583889 01/28/15 05:44 PM
Joined: May 2013
Posts: 89
Member
Member
Offline
Joined: May 2013
Posts: 89
NTLayoff, could you expound on the diff between Destination Codes and Line Pool Codes, please?



GraniteTCS.com
Rick426 #583919 01/28/15 10:22 PM
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
Former Moderator-Nortel
Offline
Joined: Dec 2003
Posts: 2,086
Line Pool Codes:
Pool A = 9 .....5 lines in this pool
Pool B = 8 .....3 lines in this pool.
Pool c = 5 .....or whatever you want to use for any of these.
Pickup phone intercom - dial the code for the line pool and it grabs the lines you have assigned in those line pools - then dial your number.

Destination codes - examples:
9 - local calls - use route 1
8 - long distance - use route 2
71 - use route 3
72 - use route 4
Routes - examples:
Route 1 daytime - use line pool A
Route 1 night - use line pool B
Route 2 - Use PRI-A
Route 3 - Use TIE Line pool c
Route 4 - Use Tie Line pool f

Using above info, using line pool codes, dial 9 always uses the same 5 lines in the pool.
Using Destination codes - dial 9 would use the same 5 lines during the day but uses the same 3 lines at night.


If CON is the opposite of PRO
Then what is the opposite of Progress?

Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,933
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 9
Taddeo 4
dexman 3
Who's Online Now
1 members (muddybl), 232 guests, and 32 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0