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Joined: Mar 2001
Posts: 3,869
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Member
Joined: Mar 2001
Posts: 3,869 |
I have an X-116 that is a few years old and almost all the displays are so dim that they are useless. There is one newer pink phone that is about half brightness.
They have been dim for a long time but no one thought to call me.
Have you ever seen this before?
I'm going out Thursday with a new phone but right now their T-1 is down so I can't make a call anyway.
Thanks, Bracha
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: May 2002
Posts: 4,310 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,310 Likes: 8 |
That's not uncommon. Not sure why.
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Joined: Nov 2006
Posts: 715
Member
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Member
Joined: Nov 2006
Posts: 715 |
Interesting,, maybe test power supply voltage.
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Joined: Mar 2001
Posts: 3,869
Member
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Member
Joined: Mar 2001
Posts: 3,869 |
I installed two new phones and they are bright as can be so don't think it is the ksu or ps.
Any other guesses than bad phones?
Thanks, Bracha
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Nov 2006
Posts: 715
Member
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Member
Joined: Nov 2006
Posts: 715 |
Wondering how your system is wired? total length of runs ? Looped runs ? live jacks no telephones ? Direct runs? I have only installed 1 -x16 - 7 telephones ,with 1 adapter for cordless,,about a 1 month ago. No problems yet.
Last edited by ATechguy; 08/21/15 09:42 PM.
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
Virtually all of our X16's have displays that are very dark now.
I'm assuming they aren't using LEDs for the display but some kind of cheap electro florescent display. We quit selling them because of this issue.
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