Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#602759 07/29/16 04:34 PM
Joined: Aug 2005
Posts: 560
Toolie Offline OP
OP Offline
Joined: Aug 2005
Posts: 560
Customer had me recently change their option to press "1" to make an appointment so that option would ring a department group. Works fine. Now, they want the call to go to voicemail if not answered in the Dept. Group. I don't see a way to do that within department calling.

Just wondering if anyone had an easy way to do this before I go to the trouble of working out yet another previous solution involved using a virtual extension - but they wanted to be able to handle more than two calls at a time......

Atcom VoIP Demo
VoIP Demo
Joined: Sep 2004
Posts: 4,127
Likes: 1
Joined: Sep 2004
Posts: 4,127
Likes: 1
Use supervised transfer from the auto attendant.

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
AWhite, jnimmick, MarkTPN
Newest Members
Lazlo, devben, bubblegum, Carl Arnold, Marjan Shaw
49,649 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
Who's Online Now
0 members (), 24 guests, and 36 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5