|
|
|
|
Joined: Apr 2018
Posts: 13
Member
|
|
Member
Joined: Apr 2018
Posts: 13 |
I had this phone system passed on to me as I took a new job, and I am quickly learning a lot about it however I am struggling to figure out an issue.
We have a two Cisco RV320 creating a VPN tunnels between offices, and trying to configure the remote phones to hit the local SIP server.
I can ping back and forth across the network
The Local Cisco Router 10.1.10.1
The Remote Cisco Router is 192.168.3.1
The local SIP server IP address is 10.1.10.112
The remote phone is setup as the following
IP 192.168.3.155
Subnet 255.255.255.0
Gateway 192.168.3.1
SIP IP 10.1.10.112
It is getting SIP server not found error
Any IDEAS?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
A lot. Is this an existing VOIP network or are you just setting it up?
|
|
|
|
|
Joined: Apr 2018
Posts: 13
Member
|
|
Member
Joined: Apr 2018
Posts: 13 |
It is a new VPN addition to existing phone system
|
|
|
|
|
Joined: Apr 2018
Posts: 13
Member
|
|
Member
Joined: Apr 2018
Posts: 13 |
Are there additional configuration that needs to be made in order for the traffic to travel over the vpn?
|
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Depends on what you have programmed in network setting on the system. Why a VPN vs just doing NAT?
|
|
|
|
|
Joined: Apr 2018
Posts: 13
Member
|
|
Member
Joined: Apr 2018
Posts: 13 |
We need the VPN for other purposes, but this decision was put in play before I was actually hired.
Is there no advantage to sending the traffic across the VPN?
|
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Depends on what you need the VPN for. VPN's in my experience simply add latency and steal bandwidth. But regardless you need to look at your network config on your phone system. Is the VPN actually working? Is the phone programmed correctly? Have you tested the phone on the local network to make sure it's functioning?
Last edited by Coral Tech; 04/12/18 09:21 AM.
|
|
|
|
|
Joined: Mar 2013
Posts: 144
Member
|
|
Member
Joined: Mar 2013
Posts: 144 |
Did you have a remote phone working before you added vpn? If so how two sites were connected before?
|
|
|
|
|
Joined: Apr 2018
Posts: 13
Member
|
|
Member
Joined: Apr 2018
Posts: 13 |
Yes the VPN is working I can ping from either side and have even transferred a file across.
Phone were connected with a Public IP address as the SIP Server previously, we are trying to use the VPN for security purposes.
|
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Well first question did you turn off NAT on the phones?
|
|
|
|
Forums84
Topics94,518
Posts639,981
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
167
guests, and
32
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
