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Joined: Aug 2014
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Dave_R Offline OP
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I just tried to login to my 7400 system and I get the message " Current PC is not allowed to access system DB. Please use another PC and check DM Access IP List in GM 5.13.9" I have not logged in for a few weeks now, no need to. But was going to make a few changes today and got this. I also tried from another PC on the network that has DM loaded and got the same message. Not sure what is up. System is processing calls fine. I tried the Web Access but I cant seem to get it to recognize that I have java running. I have it installed and allowed in IE. Any ideas on how to get logged in?

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pvj Offline
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Your ip address of the pc is not whitelisted in the system.

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Sounds like the local network may have changed on you. You'll probably need to go direct cable and add the new subnet to the DM whitelist.

-W

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Dave_R Offline OP
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Bushmills, can you explain "Direct Cable"

thanks

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pvj Offline
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I assume that what is being talked about is connecting directly to the LAN port on the processor card with an ethernet cable.

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Dave_R Offline OP
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I got the instructions for resetting the DM whitelist It worked great. Thanks everyone.


Moderated by  Genesiscomm, nameless, pvj 

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