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Joined: Aug 2014
Posts: 19
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Member
Joined: Aug 2014
Posts: 19 |
I just tried to login to my 7400 system and I get the message " Current PC is not allowed to access system DB. Please use another PC and check DM Access IP List in GM 5.13.9" I have not logged in for a few weeks now, no need to. But was going to make a few changes today and got this. I also tried from another PC on the network that has DM loaded and got the same message. Not sure what is up. System is processing calls fine. I tried the Web Access but I cant seem to get it to recognize that I have java running. I have it installed and allowed in IE. Any ideas on how to get logged in?
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Your ip address of the pc is not whitelisted in the system.
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Joined: Aug 2011
Posts: 374
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Member
Joined: Aug 2011
Posts: 374 |
Sounds like the local network may have changed on you. You'll probably need to go direct cable and add the new subnet to the DM whitelist.
-W
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Joined: Aug 2014
Posts: 19
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Member
Joined: Aug 2014
Posts: 19 |
Bushmills, can you explain "Direct Cable"
thanks
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
I assume that what is being talked about is connecting directly to the LAN port on the processor card with an ethernet cable.
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Joined: Aug 2014
Posts: 19
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Member
Joined: Aug 2014
Posts: 19 |
I got the instructions for resetting the DM whitelist It worked great. Thanks everyone.
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