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#640112 03/02/21 03:15 AM
Joined: May 2004
Posts: 322
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Joined: May 2004
Posts: 322
Hey All,
I just got back from a new customer, they tell me that some time ago they had a lightning strike, I found some bad ports on the ASU, I can move the rooms to spare extensions but can’t change the extension numbers to match the rooms because the PBX sees the old bad extensions as in use.

Any ideas?

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Joined: Aug 2012
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Joined: Aug 2012
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Will it let you busy out the ports in maintenance?

Joined: Sep 2008
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Joined: Sep 2008
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Try powering down the ASU and then make the changes.

Joined: May 2004
Posts: 322
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Joined: May 2004
Posts: 322
Thanks for the replies, I’m ordering a replacement ASU tomorrow and hopefully the problem will resolve itself that way but I will try your suggestions before I swap it out just to see if that works, I thought I tried that but I can’t swear to it

Joined: Feb 2021
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Joined: Feb 2021
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Pull the card out make the changes put it back in


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