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Joined: Oct 2006
Posts: 15
Member
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Member
Joined: Oct 2006
Posts: 15 |
Config:
Partner 2 Cab. system
Processor Mod R4.1
Expansion CPU R3.1
7 206E 3.1
Problem: HFAI is not working, (stopped about 2 years ago, according to the users) Mic/HFAI light is on but when you dial the ext. it rings and never goes to HF unless you press the speaker button. What I read said all you need to do is make sure the Mic/HFAI button is on per phone. Is there any other programing to go with this?
What could make this feature stop working?
Please help!!
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Are you pressing * before the ext number?
You need to.
And please complete your profile.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2006
Posts: 15
Member
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Member
Joined: Oct 2006
Posts: 15 |
That will do it.
thanks so much
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
No problem, please don't forget to finish your profile.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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