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Joined: Apr 2007
Posts: 9
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I was asked by a customer to help them with a merlin legend. The problem is I have only worked (in limited capacity) with Partner systems. What do I need to program a Legend 511A system. The problem is they had 5 C.O. lines and got rid of 2. So now they have dead air on phones where they don't have direct line access.
Chad Carver
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Joined: Feb 2007
Posts: 2,473
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The only you need is 20L Consol or if you don't you need a SPM software. With either one you can log in go to Lines and Trunks, press Pool, dial 70 and take those two lines(804 and 805) out(Delete). Done.
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Joined: Apr 2007
Posts: 9
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Is the 511A a software version? I havn't been to the customers site, because they are an hour away. They rely now on service from 3 hrs away. How do I log in using a 20L console. On Avaya's website I could only find SPM programming instructions for the Legend series
Chad Carver
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Joined: Feb 2007
Posts: 2,473
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Chad,
On the left side of the large Display you would find "Manue" button. Pres it and you will get three choices. First one above Maintanance is a Syatem Programming. Press it and on buttom left you will find Start or Exit depends on Software release. Then press Lines and Trunks and follow steps I discribed before.
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Joined: Apr 2007
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How Do you check the software release?
Chad Carver
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Joined: Feb 2007
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you go into the Maintanance, System, Invintory it will give you info on slot 00.
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Joined: Jul 2001
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Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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