|
|
|
|
Joined: Apr 2007
Posts: 9
Member
|
|
Member
Joined: Apr 2007
Posts: 9 |
I was asked by a customer to help them with a merlin legend. The problem is I have only worked (in limited capacity) with Partner systems. What do I need to program a Legend 511A system. The problem is they had 5 C.O. lines and got rid of 2. So now they have dead air on phones where they don't have direct line access.
Chad Carver
|
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
The only you need is 20L Consol or if you don't you need a SPM software. With either one you can log in go to Lines and Trunks, press Pool, dial 70 and take those two lines(804 and 805) out(Delete). Done.
|
|
|
|
|
Joined: Apr 2007
Posts: 9
Member
|
|
Member
Joined: Apr 2007
Posts: 9 |
Is the 511A a software version? I havn't been to the customers site, because they are an hour away. They rely now on service from 3 hrs away. How do I log in using a 20L console. On Avaya's website I could only find SPM programming instructions for the Legend series
Chad Carver
|
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
Chad,
On the left side of the large Display you would find "Manue" button. Pres it and you will get three choices. First one above Maintanance is a Syatem Programming. Press it and on buttom left you will find Start or Exit depends on Software release. Then press Lines and Trunks and follow steps I discribed before.
|
|
|
|
|
Joined: Apr 2007
Posts: 9
Member
|
|
Member
Joined: Apr 2007
Posts: 9 |
How Do you check the software release?
Chad Carver
|
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
you go into the Maintanance, System, Invintory it will give you info on slot 00.
|
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
|
|
|
|
Forums84
Topics94,528
Posts640,022
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
140
guests, and
50
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
