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Joined: Oct 2007
Posts: 80
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Member
Joined: Oct 2007
Posts: 80 |
Just a quick brush up. If someone dials 911 by default does the system dial 911? or do they have to dial 9 911? See no one is fessing up to this , but this company has had 5 visists from the police in the last 30 days. Ouch! If I enable or allow 11, will that make them have to dial 9 911. Because that is what I think is needed here. Thanks for all your help!
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
By default "Allow 11" is enabled, which means someone can dial 911 instead of 9-911 and reach emergency services.
If you disable "Allow 11", then they MUST dial 9-911.
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Joined: Oct 2007
Posts: 80
Member
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Member
Joined: Oct 2007
Posts: 80 |
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Joined: Oct 2007
Posts: 80
Member
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Member
Joined: Oct 2007
Posts: 80 |
Ah, it's set to "disable". So that means that someone is dialing 9 911? If that's the case, How can I tell who it is? Also looking at the E911 lines and trunks. Nothing is entered in. No lines are programmed. I know that by default, that it would use the 70 pool but there is no 70 pool. So how are the calls being routed to 911? Stickly a T1 with two way calling. No analog lines what so ever. Does that mean that E911 table is not being used at all?
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Joined: Dec 2005
Posts: 9,181 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
The SMDR port will allow for some basic call logging.
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