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Joined: Feb 2008
Posts: 22
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Joined: Feb 2008
Posts: 22 |
I have a customer with a Definity PBX and a local Intuity. They have 3 other sites who also have Definity PBX's, but who share the Intuity. The time stamp is good on V.Mails at the local Voice Mail Boxes, but ahead 1 hour on the other sites. I tried rebooting the Intuity with no changes. I also tried tried setting the synchronization, again with no luck. Any suggestions? Thanks. Steve
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Joined: Nov 2004
Posts: 2,698
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Joined: Nov 2004
Posts: 2,698 |
The only think I can say is to check the time on each of the switches. If 2 of the three are not current with the time and you did a sync with voicemail, it could have messed with something.
I'd also go into the Intuity and check the date/time again to make sure it is current.
Anyone else have suggestions?
To Succeed in life, you need three things: a wishbone, a backbone and a funnybone. ..Reba McEntire
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Joined: Apr 2004
Posts: 207
Chris Howard
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Chris Howard
Joined: Apr 2004
Posts: 207 |
You mite want to check the timezone in the intuity for all the switches.
William C. Howard
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Joined: Feb 2008
Posts: 22
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The time is correct in the Intuity as I stated. The local subscribers voice stamps are all correct and all 4 PBX's time is correct. It's very odd.
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Joined: Apr 2005
Posts: 1,138
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Joined: Apr 2005
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look at 'disp switch time zone'. Make sure the offset is correct.
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Joined: Feb 2008
Posts: 22
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Thanks. That was exactly it. I appreciate it .
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Joined: Jan 2007
Posts: 1,951 Likes: 2
RIP
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RIP
Joined: Jan 2007
Posts: 1,951 Likes: 2 |
Both Chris (neh-telecom) and Dave (liquidvw) are "the bomb" when it comes to this stuff.
I can't emphasize enough that you've come to the right board for answers to the hardest questions.
"Press play and record at the same time" -- Tim Alberstein
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