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#93716 04/29/09 05:50 AM
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I have a customer with a Definity PBX and a local Intuity. They have 3 other sites who also have Definity PBX's, but who share the Intuity. The time stamp is good on V.Mails at the local Voice Mail Boxes, but ahead 1 hour on the other sites. I tried rebooting the Intuity with no changes. I also tried tried setting the synchronization, again with no luck. Any suggestions? Thanks. Steve

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#93717 04/29/09 08:09 AM
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The only think I can say is to check the time on each of the switches. If 2 of the three are not current with the time and you did a sync with voicemail, it could have messed with something.

I'd also go into the Intuity and check the date/time again to make sure it is current.

Anyone else have suggestions?


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#93718 04/29/09 10:17 AM
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Chris Howard
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You mite want to check the timezone in the intuity for all the switches.


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#93719 04/30/09 12:34 AM
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The time is correct in the Intuity as I stated. The local subscribers voice stamps are all correct and all 4 PBX's time is correct. It's very odd.

#93720 04/30/09 01:20 AM
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look at 'disp switch time zone'. Make sure the offset is correct.


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#93721 04/30/09 04:55 AM
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Thanks. That was exactly it. I appreciate it .

#93722 05/02/09 08:18 AM
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Both Chris (neh-telecom) and Dave (liquidvw) are "the bomb" when it comes to this stuff.

I can't emphasize enough that you've come to the right board for answers to the hardest questions.


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