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Joined: Mar 2006
Posts: 1,596
Member
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Member
Joined: Mar 2006
Posts: 1,596 |
Had to go out to a customer's site. Was told they had a Partner system. I got there and that turned out not to be the case. Their phones were Merlin Biz phones and the system was an old legend.
The problem I was sent out to troubleshoot was a hum on the lines (I checked and there was no hum before they went into the system), and the Paging not working (again, it worked fine if I bypassed the system with a buttset).
So the question is this: would replacing the 408 cards solve this or is it the processor that is causing the problem (personally I recommend replacing the system, but I was asked to find this out).
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Could be either one causing it, about the only thing you can do is start replacing and testing which as you and i know can take a while and cost them more then it's worth as everything you are replacing is still old as dirt.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Mar 2006
Posts: 1,596
Member
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Member
Joined: Mar 2006
Posts: 1,596 |
Yeah, that's what I think too. From talking to my boss, we're not going to mess with trying to fix the legend.
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Joined: Jan 2004
Posts: 515
RIP Moderator
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RIP Moderator
Joined: Jan 2004
Posts: 515 |
My two cents....
The parts for the Legend are still plentiful and now very inexpensive, so I wouldn't rule out fixing it if the client isn't able to spring for a new system.
But of course, most folks here know my bias.
And, in a lighter note;
It hums 'cause it doesn't know the words.
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
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Joined: Jan 2006
Posts: 229
Member
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Member
Joined: Jan 2006
Posts: 229 |
Jeff, I've got most of those cards used, If you want them to trouble shoot with PM me and I'll get them in your hands.
Definition of an I.T. expert: A Person with the telephone number of the Person with the answer.
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