Had a new tech go out there Monday, and couldn't really find much, however he did see a verizon router connected to the network that was for his cable TV in the waiting room. They disconnected it just to rule out a conflict, and surprise surprise system has been up ever since. Turns out it is a couple years old and had a known issue for "every 6 hours" trying to ping and if it didn't get through it would throw a monkey wrench in the network. Which would explain the every 6 hour crash, something so simple but took so long for it to be noticed. Hope this helps someone out there one day, and again I appreciate everyone's input in the matter.
