hi,

i have 2 extensions: 113 @ the desk where i sit most of the time & 123 @ my "official" desk. i have a CF-A 123 -> 113 on my 123phone. when you call my ext, the MOH plays for about a second, then there's a beep and then the phone rings about 10 times before it goes to my vm, even if i'm on the line.

i've added my 123 as the VMID for station 113 to try and make it pick up faster and i've tried changing the max rings in the es32, but it doesn't seem to have any effect. what am i doing wrong?

also, why does the MOH cut out for a phone ringing sound?

i feel like i'm missing something obvious, sorry. thanks!