calling x123 from internal works fine (voice announce/busy if off-hook).
if i call it from an external phone, whether through the front desk or through the "back door" line, i hit 123 and then it rings about 10-12 times before you get my main greeting. it doesn't seem to matter if i'm on the phone or not, it still rings.
i just tested by setting another ext with #6011 and it is working the same way. i get the "please hold while i try that extension", and then the ringing... until finally the VM picks it up.
do you know of a quick trick that would sidestep this problem? i was trying to come up with a vm DND / chain TRANSFER or something, but i haven't gotten it to work yet.
thanks!
