<font face="Verdana, Arial" size="2">Originally posted by jimbo32:
When you say the answering routing box, do you mean box 800? If it is a trans.txt issue what would I need to do?
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The box that you have answering the call. it may be 800. That is usually the default box. you can check under system information and then line information. this will tell you which box is aswering on which port.
Unless you are using the trans.txt to send it to a specific box using the line id.
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