Ok, Lets assume that you replaced the Debut with a new unit.

1. Did you call in to the system and initialize the debut to the proper "PBX" type via the Administrators mailbox?

2. The latest Debuts also have a line in the VM.cfg that would allow the latest DSU II's to auto-config themselves, this will give you a ton of problems on older DSU's.

3. You may need to contact one of us MODs directly as this can take some time to resolve.

DJ