atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Building a CCR tree

Rich is right on. Needs Greeting for option 1 and subs 1.1, 1.2, 1.3 & 1.4 for Outgoing Transfer.
In option 1 has to be any other digits for choices(back, home , disc) to complete. Then won't have incomplete tree.

She did record greeting as per first post and she said shes not getting incomplete tree error. Has to be software mismatch.

Startting with Rel. 3.1 there is option Disc. digit I belive in Table set up. Go to Table you are using and see or 1 set up for Disc.

Well, I set-up an older flash today with menus and trees and all is going great. One thing I had to change was to record a greeting in the home menu. Otherwise the info messages would play the information and just drop you.
I will be back at work next week and need to go back to the customer and get the software releases. Seens funny that I can make this all work on other systems but this one, even though it is set-up like the others will not work. Part of me dosen't really care as this customer went the cheap route and got the system off of the internet to save a few bucks.

If not a big system do a Reinstall as suggest.

Just an FYI I tried one more time to delete the tree and rebuild it. Once again, it just would not work. I reinstalled the system and when I programmed it, it worked as it should. Thanks for all the ideas.
Stephanie

Glad you fixed it but sucks you had to reprogram it now I'll never know if the old programming had line supervision on em that would have been my guess for your problem though.