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Joined: May 2007
Posts: 426
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Joined: May 2007
Posts: 426 |
I have a customer with a dk40 and on one phone when I do a transferr to an outside number I hit the flash and it wont let me break dail tone its only on the one phone ext. 24. All others work ok. Thanks
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Try prog 48 and copy from a working port.
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Joined: May 2007
Posts: 426
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Joined: May 2007
Posts: 426 |
I did check program 48 and is the same. Any other ideas? Thanks Rod
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Joined: Feb 2005
Posts: 1,037
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Posts: 1,037 |
Check the button programming the phone maybe mislabelled.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
What if you try to manually flash? ie. CNF/TRN #45.
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Joined: May 2007
Posts: 426
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Joined: May 2007
Posts: 426 |
I checked the button and it will flash I get dial tone but when I try to dial it wont break dial tone. No other lines lite up when I do the flash. So I know im not getting another line. Thanks
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Program 15 option 8 =operation after CO flash , this is system wide per line so if it works on one phone and not the other , probably not it
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
I would check the differences between the working extns and the faulty one in P30 class of service. It could be leds 11 or 12 enabled on extn 24
Regards Carl
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Joined: May 2007
Posts: 426
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Joined: May 2007
Posts: 426 |
I think I did the P30 and the same as ext.10. Will double check it though. Thanks
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Joined: May 2007
Posts: 426
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Member
Joined: May 2007
Posts: 426 |
Checked P30 and the same as other ext. Thanks
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