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#200075 01/27/10 05:57 AM
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bditech Offline OP
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I have a customer with a dk40 and on one phone when I do a transferr to an outside number I hit the flash and it wont let me break dail tone its only on the one phone ext. 24. All others work ok.
Thanks

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#200076 01/27/10 06:31 AM
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Try prog 48 and copy from a working port.

#200077 01/27/10 06:45 AM
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bditech Offline OP
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I did check program 48 and is the same. Any other ideas?
Thanks
Rod

#200078 01/27/10 07:43 AM
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Check the button programming the phone maybe mislabelled.

#200079 01/27/10 07:52 AM
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What if you try to manually flash? ie. CNF/TRN #45.

#200080 01/27/10 10:33 AM
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bditech Offline OP
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I checked the button and it will flash I get dial tone but when I try to dial it wont break dial tone. No other lines lite up when I do the flash. So I know im not getting another line.
Thanks

#200081 01/27/10 12:12 PM
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Program 15 option 8 =operation after CO flash , this is system wide per line so if it works on one phone and not the other , probably not it

#200082 01/27/10 02:08 PM
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I would check the differences between the working extns and the faulty one in P30 class of service.
It could be leds 11 or 12 enabled on extn 24


Regards
Carl
#200083 01/28/10 12:03 AM
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bditech Offline OP
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I think I did the P30 and the same as ext.10. Will double check it though.
Thanks

#200084 01/29/10 01:28 AM
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bditech Offline OP
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Checked P30 and the same as other ext.
Thanks


Moderated by  Carlos#1, phonemeister 

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