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Joined: Feb 2013
Posts: 68
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Posts: 68 |
WHEN PLAYING BACK VOICE MAIL IS THERE A WAY TO SEE CALLER ID FOR THAT CALL?
SYSTEM IS: CTX100 ver. 3.10 MK063 ACTU1A w/DKT 3000 SERIES PHONES. THANKS, DD782
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Joined: Jun 2005
Posts: 2,724 Likes: 7
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You did not mention they type of voicemail system. If you have caller ID on your lines, then it may be possible to pass caller ID info to the voicemail, but only if the integration is SMDI.
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Joined: Feb 2013
Posts: 68
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Posts: 68 |
Sorry, it is a (2) port IVP8
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Joined: Sep 2009
Posts: 164
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Under 'System Voicemail Data' enable '04'. Under system data, check '17'.
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Joined: Feb 2013
Posts: 68
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checked above settings - still no caller id in voicemail????
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Newtecky mentioned it already and you haven't confirmed whether or not you are using SMDI. You will need SMDI integration for caller id in Stratagy.
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Joined: Feb 2013
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what locations need to be turned on for SMDI ??
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Do you have the Stratagy connected to a BSIS port?
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Joined: Feb 2013
Posts: 68
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SYSTEM CONSISTS OF: ADKU2--SLOT 1
RCOU3--SLOT 2
RCIU1--SLOT 3
IVP8 --SLOT 4
NO OTHER EMPTY SLOTS ----------------
ANOTHER SYSTEM: DOES A iES32 VM REQUIRE A BSIS CARD ALSO?
Last edited by DD782; 04/11/13 11:32 PM.
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Joined: Jun 2005
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The IVPs requires a BSIS, which is attached directly to the ACTU processor, which then connects via a serial connection to the com port of the IVP8. If there is no cable from the com port of the IVP8 to an attached card on the processor, then SMDI is not possible.
The IES32 does not require a BSIS card because it connects to the CIX processor using an Ethernet IP connection. It can also connect using the com port to a BSIS, but I typicallly enabled SMDI using an IP connection.
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