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#63285 10/08/09 09:43 AM
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KENB Offline OP
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Customer has above system,the system resets itself ,alarm code 5 appears.
Customer clears alarm and it happens again in a few days.

Books show alarm 1-4 and 10,What alarm code 5 ?

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#63286 10/08/09 04:00 PM
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Ill dig through my files and see if I can find anything, it's been years.


Rhett
#63287 10/08/09 04:10 PM
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KENB Offline OP
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Rhett,
Thank you

#63288 10/08/09 06:30 PM
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Ken, do you know what version it is and if it has a T1 card?


Rhett
#63289 10/08/09 07:38 PM
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Ken
I have a few of those cards if you need any.

#63290 10/11/09 03:38 PM
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KENB Offline OP
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Not sure of version.no t1 card ,system +- 15 years old.
Someone suggested its an RCPU error,need to confirm that and does it mean the card must be replaced ?

#63291 10/12/09 02:19 PM
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Sorry Ken, I cant find anything related to an Alarm 5. If I remember right, this system has an error log you can dump.

Before you replace that card, if that is what's the problem, you could try backing up the database then defaulting the system and finally reloading. I'm assuming you have the programming software.


Rhett
#63292 10/12/09 02:39 PM
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KENB Offline OP
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Rhett
Thank you ,
for taking the time with this :thumb:

#63293 10/12/09 02:43 PM
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Ken one of my guys did a lot of 256 and still maintains a few. He's been off since Friday, but I put a call in to him earier. Hopefully he'll remember.

#63294 10/12/09 02:50 PM
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KENB Offline OP
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Thank you
ken

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