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Joined: Apr 2004
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Customer has above system,the system resets itself ,alarm code 5 appears. Customer clears alarm and it happens again in a few days.
Books show alarm 1-4 and 10,What alarm code 5 ?
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Joined: Nov 2001
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Ill dig through my files and see if I can find anything, it's been years.
Rhett
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Joined: Nov 2001
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Ken, do you know what version it is and if it has a T1 card?
Rhett
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Joined: Jun 2001
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RIP Admin-Founder
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Ken I have a few of those cards if you need any.
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Not sure of version.no t1 card ,system +- 15 years old. Someone suggested its an RCPU error,need to confirm that and does it mean the card must be replaced ?
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Joined: Nov 2001
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Sorry Ken, I cant find anything related to an Alarm 5. If I remember right, this system has an error log you can dump.
Before you replace that card, if that is what's the problem, you could try backing up the database then defaulting the system and finally reloading. I'm assuming you have the programming software.
Rhett
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Rhett Thank you , for taking the time with this :thumb:
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Ken one of my guys did a lot of 256 and still maintains a few. He's been off since Friday, but I put a call in to him earier. Hopefully he'll remember.
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