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Joined: Feb 2016
Posts: 28
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Member
Joined: Feb 2016
Posts: 28 |
HI, I need to re-initialize/restore a digital talkpath 1.2 8-port, it had power bump and pretty sure corrupted hard drive. Kind of strange dialing 440 still goes direct to mail boxes but any calls direct to vm ports 140-147 answer silence and get dropped so no way to use auto attendant and can't even get to admin mailbox to re-record aa greetings. I can connect with ecom but can't remember what to do next and the only docs on ftp server are for the dispatch analog version. In the dispatch manual under the initialize procedure it says to call tech support and they don't support it anymore. I'm hoping to be able to tell them its time to upgrade but if anyone remembers the procedure it could be any easy fix.
thanks for the time.
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Joined: Mar 2018
Posts: 345 Likes: 1
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Joined: Mar 2018
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Is there a difference in programming between the digital and analog versions? I would assume the only difference would be how you have to attach to the system.
The Cloud is just someone else's computer!
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Joined: Feb 2016
Posts: 28
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Member
Joined: Feb 2016
Posts: 28 |
They seem to be similar for sure except the digit strings and tones for analog. either way the manual says to call tech support. I installed a new hard drive in it 2 decades ago and I remember them emailing me a file to upload. There are 4 upgrade files listed on the ftp server, not sure which to use...
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Connect the RS232 cable, park the system and at the dos command line prompt "Hello", type "reinit"
- Dave S. -
You can never appease your ideologue opponents.
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