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#66458 08/02/11 06:28 AM
Joined: Sep 2010
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Hello guys,

We have inter tel version 11. When someone press outgoing and dialed the numbers the phone will go to a dial tone or to idle state. This happen one out five try.

We are rebooting the system tonight, but I want to see if someone experience this before.

Thank you,

Benito

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#66459 08/02/11 06:33 AM
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Sounds like a dead phone line. Dial the trunk access codes individually to test.

#66460 08/02/11 07:15 AM
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DND ON that was a good idea, but I'm still having the same issue doing it that way.

Thank you,

#66461 08/02/11 08:15 AM
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Then that's the line that's dead!

Well, let me clarify. That's where to start troubleshooting. Reset the LSC and test the line at the block.


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