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Legend R7 What is the procedure to transfer a call to an outside number from an analog station? I'm answering an incoming call, flash, dialing 9 and the outside number, flash,(all parties are connected) and hanging up. The call disconnects. Am I missing or adding a step?
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Moderator-Avaya
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Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Michael I didn't get it. Please resend or e-mail me at [email protected]. Thanks!
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Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Bottom line, you CAN'T transfer to an outside number from a S/L phone on a Legend or Magix.
However, if you always transfer to the same number, you can set up a phantom extension number that is forwarded to the outside number, and transfer to that extension instead.
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Thanks TTT. Can an SLT be forwarded to an offsite number?
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RIP Moderator
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Yes, you must give it Remote Forward capability though.
Once that's set up, the forwarding is done like this:
OFF HOOK, Dail #33, Dial 9 and then the NUMBER and then press # again.
You should hear a confirmation tone at that point.
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
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Merlinman, It worked like a charm, though I found the code is *33.
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