If your carrier access unit is correctly configured to convert the 24 T1 channels to 24 analog channels You sould be able to disconnect the IVR and just use a standard desk phone to test with . If these are Wink DID's the CO needs your Carrier Access unit to send a WINK "hello I'm ready for this call" back to your provder before the call can be handed off . FIND YOUR MANUAL or try to Google one . You are close .
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.