Would having the telco change signalling types over the T1 line help. I mean other than wink start couldn't it easily be changed to loop or immediate start? I'm just thinking out loud. I don't know if that is the problem or not. It's kind of unusual how I can make calls no problem but my standard phone will not ring when I call it. Instead a message plays saying that the call could not go through. The bank has channel LED lights, when I place a call it does indeed light up so I know the call is getting to the bank. I just don't know what the bank is doing with the call.