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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
If you want to eliminate software as the problem then back up the system and acd programming and default the whole switch.Try a little basic reprogram and see if it works.If it persists then you have hardware to look at.That sounds weird about the dva.What about the system status screen does it show that the agents phone is ringing?
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