I agree but I also agree with some others about it being a PITA.
My reasoning is basically the same as Grider. Customers don't know what to order and the customer service reps will talk then into anything.
We have had customers that were moving within the same CO area. They order their lines to be installed at the new location and think they have done a great job because they made the due date two weeks before they are to move in.
Imagine their surprise when they have no phone service at the old location two weeks before they are to move.
-Hal
