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Originally posted by Tekamba:
I apologize that I was not born with the knowledge that you apparently had the moment you entered the telecom field,
That is our point ...... we have spent countless hours learning our trade ... and lots of money getting these certifications from the manufacturer.

You come on here and say it isn't needed..... while providing a perfect example of why it is needed!

You didn't answer my question about whether or not the customer was made aware of the gamble he was taking.

We all consider a customer getting their phone calls to be of the utmost importance and wouldn't do anything to put that in jeopardy.

John Corrigan
New Phone Systems and Service
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