A couple of other thoughts. I’m grasping for straws. Is the 5E a host or is it a remote? If it’s a remote then there are other network elements that come in to play. Can the C.O. tech turn on the switch cutoff call report to see if it shows anything? The Plant 24 Report gives the number of switch cutoffs for the whole switch. Turning on the Switch Cutoff prints out a detail of every call that is classified as a switch cutoff. There used to be another report that you could turn on called the transient cutoff report. That could point something. Maybe there are others having a problem that you’re not aware of. I really want to hear what happens on this.
