I will after I put on the filters and I make sure that it clears the trouble.
Other than that I think in reality at least in this case I'm in a no win situation because the customer's not going to be able appreciate the fact that I busted my butt to find the problem, all they'll remember is that they bought a new system and it took the phone guy 3 weeks to get it working.
AT&T may clear the trouble on their end, but that's about it.
Samsung's not going to compensate me even though they didn't make their new systems as solid as the old systems regarding trunk issues, the very least they could & should do is put out a tech bullentin and inform their tech support people, instead of telling people to swap cards and reprogram the switch by hand etc.
Nope, if this works I will just walk away and hope like hell that I never hear from this customer again.
