sundance-communications.com
Posted By: barster WHEN IS SEARCH FUNCTION GOING TO WORK?? - 10/13/12 08:27 PM
Hello,

When is the search function going to work??

I did use the "advanced" search too...
Just tried it, it works fine.
Posted By: metelcom Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 10/13/12 11:54 PM
The search should be working what type of problem are you having?

If you are searching for anything less then 4 letters try putting an * after the search word.

Example:

PRI*
Posted By: barster Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 10/14/12 05:22 AM
Try specific search - "Advanced"/"category" - which of course most people would use (specific phone system brand search).

Try searching "DK40" in Toshiba ...no results

I have to agree that the search function worked much better on the old site. The new sites search function seems a little clunky.
Posted By: justbill Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 10/14/12 11:53 AM
Use quotes and astrisk. "DK40*" will get you the results you're looking for. Didn't try it but DK40* would probably do the same.

The search feature is faster than the old board, but we'll need to live with what it needs to get the results needed. When using advanced search you have to use the dates.
Posted By: barster Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 10/17/12 05:06 AM

Just tried: "kx-tvs50*" / "kx-tvs 50*" and "kx-tvs50" in both Panasonic and Voice mail and no results came up in either search
Posted By: justbill Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 10/17/12 11:33 AM
Like any search engine sometimes you have to experiment to find what works. In this case leave the 50 off.
Posted By: barster Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 11/16/12 09:13 PM
Not to offend anybody ...but this new setup is horrible..it doesn't work most of the time with "quotes" and or asterisk....there's priceless archived information that cannot be found now. Very tragic.
Posted By: justbill Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 11/16/12 09:40 PM
Like I said above, sometimes you have to experiment. Tell me what you're looking for and I'll see if I can find it.
Sorry to dig up an old thread. But I am having this issue trying to find ACD topics in the Toshiba forum. If you search "acd*" it comes up with just one thread but I know that I have seen many ACD threads in the Toshiba forum. As a matter of fact there is one that was posted today that doesn't show up on the search. Is there any way that the developers at UBB Central can fix the search function or am I searching things the wrong way?

Thanks in advance
Posted By: barster Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 01/05/13 07:46 AM
bump
Posted By: justbill Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 01/05/13 04:39 PM
Originally Posted by justbill
Like I said above, sometimes you have to experiment. Tell me what you're looking for and I'll see if I can find it.

Nothings changed

In answer to the ACD question in Toshiba it finds ACD, but I only find two topics on ACD in the last 10 years, using advanced search.

There's only 21 on the whole forum in the last 10 years.
Hi Bill

Just "thumbing through" the first 10 pages of Toshiba forums I found 9 threads that have ACD in the subject or body of the thread. (See links below) I just wanted to make sure that the board admins were aware of this issue with the search engine. Like you, when I searched for ACD I only found a couple of threads under the Toshiba forums using the advanced search. But it seems odd that its not picking up everything. I also tried searching with quotes and a * and was only able to find couple threads.

I like so many others love the support and assistance received from this board and I will do all I can to assist others on the forum as well.

Thanks,
Daniel

Links regarding threads listed above:
https://sundance-communications.com/forum/ubbthreads.php/topics/207294/ACD_Micro_Mas#Post207294
https://sundance-communications.com.../535011/CiX_670_Vm_Acd_issues#Post535011
https://sundance-communications.com...CD_service_too_many_password_#Post535084
https://sundance-communications.com/forum/ubbthreads.php/topics/533787/ACD_calls#Post533787
https://sundance-communications.com...cs/207185/MAS_OSShutdown_task#Post207185
https://sundance-communications.com/forum/ubbthreads.php/topics/536777/Micro_Mas#Post536777
https://sundance-communications.com...541435/Forcasting_Tool_in_ACD#Post541435
https://sundance-communications.com...Ecording_custome_VA_port_queu#Post540282
https://sundance-communications.com...CD_CALL_PROMPTING_FOR_PASSWOR#Post542182
Posted By: justbill Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 01/06/13 02:51 PM
Thanks for the information. That's what we need to help determine a problem.
Posted By: Test-ok Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 01/09/13 01:02 AM
Is that better?
Posted By: justbill Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 01/09/13 01:21 AM
Looks like it's working. Searched ACD in Toshiba and got several pages, no " or * needed. Thanks Tom.
Perfect!

Thanks guys!
Posted By: MooreTel Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 02/26/13 01:20 AM
Still sucks. I tried searching for T7406 in Nortel. No luck.

Tried: T7406, T-7406, "T7406" T7406*, etc

Also tried for all forums.

This needs to be fixed, or we'll just have to post on the open web & get our answers elsewhere....
Posted By: justbill Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 02/26/13 02:05 AM
Dave not sure what you're looking for but if I put in 7406 or "7406" in nortel and look the last 5 years I get 6 pages either way. You do have to keep trying different things until it give you what you're looking for.
Dave:

Go to advanced search.

keywords: 7406

Date range: 5 years

I get 6 pages of reference to T7406 info.
Posted By: MooreTel Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 02/26/13 02:39 AM
Got it! Thanks ol' man grin
Posted By: dexman Re: WHEN IS SEARCH FUNCTION GOING TO WORK?? - 02/26/13 03:56 AM
Yup....RBF's method works like a charm. grin
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