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Sorry to dig up an old thread. But I am having this issue trying to find ACD topics in the Toshiba forum. If you search "acd*" it comes up with just one thread but I know that I have seen many ACD threads in the Toshiba forum. As a matter of fact there is one that was posted today that doesn't show up on the search. Is there any way that the developers at UBB Central can fix the search function or am I searching things the wrong way?

Thanks in advance

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Originally Posted by justbill
Like I said above, sometimes you have to experiment. Tell me what you're looking for and I'll see if I can find it.

Nothings changed

In answer to the ACD question in Toshiba it finds ACD, but I only find two topics on ACD in the last 10 years, using advanced search.

There's only 21 on the whole forum in the last 10 years.


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Hi Bill

Just "thumbing through" the first 10 pages of Toshiba forums I found 9 threads that have ACD in the subject or body of the thread. (See links below) I just wanted to make sure that the board admins were aware of this issue with the search engine. Like you, when I searched for ACD I only found a couple of threads under the Toshiba forums using the advanced search. But it seems odd that its not picking up everything. I also tried searching with quotes and a * and was only able to find couple threads.

I like so many others love the support and assistance received from this board and I will do all I can to assist others on the forum as well.

Thanks,
Daniel

Links regarding threads listed above:
https://sundance-communications.com/forum/ubbthreads.php/topics/207294/ACD_Micro_Mas#Post207294
https://sundance-communications.com.../535011/CiX_670_Vm_Acd_issues#Post535011
https://sundance-communications.com...CD_service_too_many_password_#Post535084
https://sundance-communications.com/forum/ubbthreads.php/topics/533787/ACD_calls#Post533787
https://sundance-communications.com...cs/207185/MAS_OSShutdown_task#Post207185
https://sundance-communications.com/forum/ubbthreads.php/topics/536777/Micro_Mas#Post536777
https://sundance-communications.com...541435/Forcasting_Tool_in_ACD#Post541435
https://sundance-communications.com...Ecording_custome_VA_port_queu#Post540282
https://sundance-communications.com...CD_CALL_PROMPTING_FOR_PASSWOR#Post542182

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Thanks for the information. That's what we need to help determine a problem.


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Is that better?

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Looks like it's working. Searched ACD in Toshiba and got several pages, no " or * needed. Thanks Tom.


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Perfect!

Thanks guys!

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Still sucks. I tried searching for T7406 in Nortel. No luck.

Tried: T7406, T-7406, "T7406" T7406*, etc

Also tried for all forums.

This needs to be fixed, or we'll just have to post on the open web & get our answers elsewhere....


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Dave. (CTUB) Canadian Techs Use Bix!
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Dave not sure what you're looking for but if I put in 7406 or "7406" in nortel and look the last 5 years I get 6 pages either way. You do have to keep trying different things until it give you what you're looking for.


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