"No offense and again no allegiance to Verizon but why would they call you?"
Because we're their customer and we asked them too? Why should I have to figure out what packages and services they offer and then beg them for it? Does that not seem backwards?
I understand 'caveat emptor' and I'm doing my homework on what we need and don't need, but we're the customer. Why can't they be responsive to us?
The people I've talked to so far (at Verizon) don't seem to know their services any better than I do after looking at their website.
I'm giving them a shot, but they have to meet me at least halfway.
I believe in another week we'll have enough offers and enough information to make a good decision.
Thank you for the help... and everyone else too.
jweaks
