"Once you learn that they are basically incompetent, you'll truely understand them."
I have come to understand this. So... Verizon tells me repeatedly there are no bundled packages for our services and no local contacts. I dig and find out there is at least one package (probably 2 or 3) that bundles everything we already have at a discount. I enquire about that and I'm referred to, guess who...
the local business office!
Which is... right here in Durham.
Imagine that.
I have to call the national 1-800 to get in, but once I explain everything for the Nth time I eventually get routed to the right place.
Dogbert in action.
jweaks
