I'm back, and it was not a long enough vacation...lol

Things have been going pretty well, a couple of handset static issues that turned out to be a hardware problem. But the biggest gripe so far is the inability to change the ring tones for internal/external callers.

I have been posting on the Cisco forums looking for the way to make the change to be told "It's not supported" and offered various band-aids to get around the issue.

Currently when someone calls from outside, we get 3 short rings. When they call from inside they get one long ring. That's great except its the same tone and hard to tell apart if you only catch a second of it.

All I am trying to do is change the ring tone/type to make it easier to tell the internal from the external. Not supported.....