Whether we use TDM or VoIP for our new phone system, we'll still need a qualified installer to manage the install of the new system. It doesn't make sense to me to rely on someone only familiar with data to do that. I mean, I'm familiar enough with routing packets, but I wouldn't know how to program a phone switch.
I work for a company with multiple offices where the IT department is centrally located. We'll certainly be using VoIP trunking to connect the offices. VoIP to the desktop seems to make sense to me from the standpoint of being able to manage the phones remotely (do MAC work). Any thoughts?
