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Originally posted by hbiss:

So it looks like we all will have to become CGs in order to remain in the telecom business.
Look at the upside of being the CG in addition to the phone guy - you don't have another voice in their ear during the frequent computer repair trips, you don't have someone munging up the cable you installed, and you can install things that make sense for the customer.

This is why we voice, data, and Internet - I wasn't happy with what my customers were getting so we expanded to do it correctly.